Leading SaaS and AI Strategy
Guiding SaaS and AI projects with clarity and calm precision from Houston.
Rated 5 stars
★★★★★
About me
Technical Product & Delivery Manager with 8+ years in SaaS, CRM, and AI-powered systems. Background in software engineering with strong execution across cross-functional teams. Led delivery of AI agents, live chat systems, POS integrations, and scalable WordPress platforms. Experienced in translating business requirements into structured technical execution.
Experience
Position title
Detail your role and its associated responsibilities, highlighting notable achievements.
Position title
Detail your role and its associated responsibilities, highlighting notable achievements.
Product & Delivery Manager | SaaS, CRM & AI Systems | Ex-Software Engineer
Crafting Tech with Purpose
Houston-based product and delivery manager blending 8+ years in SaaS, AI, and WordPress architecture to build smarter solutions.
150+
15
Trusted Globally
8+ Years
Experience
Led CRM integration boosting user retention.
AI Systems & Communication Architecture Leadership
Led the design and delivery of AI-powered communication systems integrating live chat, text automation, voice agents, and CRM workflows. Defined system architecture, structured cross-functional execution, and ensured seamless API integrations within live production environments. Focused on automation logic, data consistency, and scalability to reduce manual processes and improve operational efficiency.
CRM System Architecture & Data Model Optimization
Redesigned core CRM task structures to improve entity relationships, eliminate redundant data entry, and strengthen reporting accuracy. Implemented structured associations between system objects to enhance data integrity and automation capabilities. Delivered scalable architecture improvements supporting long-term product growth and operational clarity.
Digital Product Launch & Growth Strategy (0–100 Execution)
Built and launched complete digital ecosystems from initial concept to scalable online presence. Defined positioning, structured UX architecture, implemented analytics and tracking systems, and developed SEO-ready platforms. Delivered growth-oriented digital infrastructure designed for long-term expansion and measurable performance.
Web Design, Development & Search Optimization
Designed and developed modern, conversion-focused websites combining UX clarity with technical precision. Implemented responsive architecture, structured content hierarchies, and performance-driven SEO practices. Delivered scalable web platforms aligned with business objectives and optimized for long-term maintainability.
Common Questions
What is your expertise?
I specialize in SaaS, CRM, AI solutions, and WordPress architecture.
Where are you located?
Based in Houston, I work remotely and on-site for diverse clients.
How do you approach projects?
I blend technical insight with clear communication to deliver smart, calm solutions that fit client needs.
What tools do you use?
I use modern frameworks, AI tools, and WordPress for flexible, scalable results.
Can you handle complex systems?
Yes, I have 8+ years managing complex SaaS and CRM platforms.
How do you ensure smooth delivery?
Through clear milestones, regular updates, and a calm, methodical approach to problem-solving.